On SG350 Interfaces are reporting wrong speed on SNMP
CSCvn42104
Description
Symptom:
When tried to pull interface information via SNMP, the OID are reporting the wrong interface speed thus in some monitoring tools (ie Solarwinds, iReasoning) the tool can't reflect the correct status or in some cases the device utilization shows incorrect values.
OID tested
.1.3.6.1.2.1.2.2.1.5 (IF-MIB::ifSpeed)
.1.3.6.1.2.1.31.1.1.1.15 (IF-MIB::ifHighSpeed)
Conditions:
Examples:
IF-MIB::ifSpeed.3 = .1.3.6.1.2.1.2.2.1.5.24 = GAUGE32: 100000000
IF-MIB::ifHighSpeed.12 = .1.3.6.1.2.1.31.1.1.1.15.24 = GAUGE32: 100
Customers have reported seeing in the Solarwind interface detail page a reported speed of 1.0 kbps so this carries problems with monitoring the device and show high utilization.
Attached is the info
Workaround:
None
Further Problem Description:
Attach SNMP walks and cu provided info
When tried to pull interface information via SNMP, the OID are reporting the wrong interface speed thus in some monitoring tools (ie Solarwinds, iReasoning) the tool can't reflect the correct status or in some cases the device utilization shows incorrect values.
OID tested
.1.3.6.1.2.1.2.2.1.5 (IF-MIB::ifSpeed)
.1.3.6.1.2.1.31.1.1.1.15 (IF-MIB::ifHighSpeed)
Conditions:
Examples:
IF-MIB::ifSpeed.3 = .1.3.6.1.2.1.2.2.1.5.24 = GAUGE32: 100000000
IF-MIB::ifHighSpeed.12 = .1.3.6.1.2.1.31.1.1.1.15.24 = GAUGE32: 100
Customers have reported seeing in the Solarwind interface detail page a reported speed of 1.0 kbps so this carries problems with monitoring the device and show high utilization.
Attached is the info
Workaround:
None
Further Problem Description:
Attach SNMP walks and cu provided info
Customer Visible
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Details
Last Modified:
Nov 27,2018
Status:
Open
Severity:
3 Moderate
| Product: | (1) |
Cisco Small Business 500 Series Stackable Managed Switches
| Known Affected Releases: | (1) |
2.5.0
| Known Fixed Releases: | (0) |
