11-13-2023 02:42 AM
Hello @cisco Team,
We recently upgrading the cisco Switch stack WS-C3650-48PD to version 16.12.07 and unfortunately switch 3 didn't came up post upgrade. We encounter the following error messages.
Front-end Microcode IMG MGR: found 1 microcode images for 1 device.
Image for front-end 0: /tmp/microcode_update/front_end/fe_type_8_1 update needed: yes
Front-end Microcode IMG MGR: Preparing to program device microcode...
Front-end Microcode IMG MGR: Preparing to program device[0], index=0 ...88616 bytes.
Front-end Microcode IMG MGR: Programming device 0...
% Front-end Microcode IMG MGR: address 0, Could not enable sys_poll
% Front-end Microcode IMG MGR: unable to program device: 0
% Front-end Microcode IMG MGR: malformed microcode cache
Waiting for 120 seconds for other switches to boot
######Switch is in STRAGGLER mode, waiting for active Switch to boot
Active Switch has booted up, starting discovery phase
##
Switch number is 3
All switches in the stack have been discovered. Accelerating discovery
Nov 13 10:27:35.526: %PMAN-3-PROCHOLDDOWN: R0/0: The process platform_mgr has been helddown (rc 134)
Nov 13 10:27:35.785: %PMAN-0-PROCFAILCRIT: R0/0: pvp: A critical process platform_mgr has failed (rc 134)
Nov 13 10:27:36.158: %PMAN-3-RELOAD_RP: R0/0: pvp: Reloading: Switch will be reloaded
Chassis 3 reloading, reason - Non participant detected
reload fp action requested
Switch rebooted continuously for atleast 5 times. Disabling autoreboot
rp processes exit with reload switch code
Nov 13 10:27:53.851: %PMAN-3-PROCESS_NOTIFICATION: R0/0: pvp: System report /crashinfo/system-report_local_20231113-102750-Universal.tar.gz (size: 3268 KB) generated
% FACTORYRESET - Exiting without calling factory_reset
watchdog: watchdog0: watchdog did not stop!
reboot: Restarting system
11-13-2023 02:45 AM - edited 11-13-2023 02:45 AM
On the switch master, do the following:
software auto-upgrade enable
NOTE: Good luck with 16.12.7.
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