CSCvt99067 - AMP is filling disk with tmp files

[Andrea Galbusera]

We are using AMP Connector version 7.3.9.20091 and encountered this issue on our servers Windows 2012 and 2008R2 where every time we are forced to remove manually the files from "temp" folder.

Apparently we don't have threat events for these servers.

Someone has an update on this?

[RobertoSandrini6130]

Hi to all,

we have the same problem on some Windows 7 and Windows 10 workstations: many GB of files were generated in the C:\Program Files\Cisco\AMP\tmp and it's impossible to delete them because they regenerate himselfs.

No false positives or other warnings reported by the cloud console.

We was forced to uninstall AMP from these workstations and we are monitoring the rest of the hosts in case of problems.

At the moment, the only solution finded on the Internet is restarting the AMP services, but if the free space on the hard disk is completely fulfilled it's impossible to put into practice.

Thanks in advance for any suggestion

Best Regards