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CSCwk35804 - /finesse/api/User/username API is returning 401 always

Javier Aparicio
Level 1
Level 1

Thanks for opening the bug. Direct connection to the endpoint from LAN does work fine for me using AgentId or LoginName. Proxy connection to the LoginName endpoint using the LoginName and password as Basic Auth is the one failing.

The Finesse is the UCCE 12.6.2.10000-82 + finesse-language-pack_26-12.6.2.10000-137.cop

Let me know if you need logs or extra help in here.

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marce1000
Hall of Fame
Hall of Fame

 

  - Note : whilst this group is for discussing bug amongst customers , it is not  a direct link to Cisco TAC , if you want to give feedback , then you need to talk to TAC directly , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '