CSCwk35804 - /finesse/api/User/username API is returning 401 always

[Javier Aparicio]

Thanks for opening the bug. Direct connection to the endpoint from LAN does work fine for me using AgentId or LoginName. Proxy connection to the LoginName endpoint using the LoginName and password as Basic Auth is the one failing.

The Finesse is the UCCE 12.6.2.10000-82 + finesse-language-pack_26-12.6.2.10000-137.cop

Let me know if you need logs or extra help in here.

[Mark Elsen]

  - Note : whilst this group is for discussing bug amongst customers , it is not  a direct link to Cisco TAC , if you want to give feedback , then you need to talk to TAC directly , 

 M.