drfCliMsg: Unable to save Backup Device successfully. Update failed : Unable to access SFTP server. ...

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Greetings.

When I try to backup via Cli with Titan FTP software, I get this error, if there is communication at the 2 ping addresses.

admin: utils disaster_recovery device add network bk-eu / x.x.x.x. cisco 1

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drfCliMsg: Unable to save Backup Device successfully. Update failed : Unable to access SFTP server. Please ensure the username and password are correct.