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%PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1698: pm_vlan_get_vlan_data)

Hi Friends,

 

I am getting this error on one of our production access switch.  On the interface 1/0/46, there is connected a Cisco phone which is again and again freezing and rebooting. More details are given below.

 

May 14 08:38:28.246 CDT: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1698: pm_vlan_get_vlan_data)

-Traceback= 6FF58Cz 3014984z 306704Cz 3073874z 25C92B0z 25825F4z 2582A5Cz 32E04E8z 32DC868z

May 14 08:38:38.983 CDT: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1698: pm_vlan_get_vlan_data)

-Traceback= 6FF58Cz 3014984z 306704Cz 3073874z 25C92B0z 25825F4z 2582A5Cz 32E04E8z 32DC868z

-----------------------------------------------------------------------------------

 

Interface config is given below, it is a access port with two vlans, voice vlan 110 and data vlan 10.

 

ALB-4136AFLDSWA#sh run int gi1/0/46
Building configuration...

Current configuration : 371 bytes
!
interface GigabitEthernet1/0/46
description Phone/User
switchport access vlan 10
switchport mode access
switchport voice vlan 110
no logging event link-status
srr-queue bandwidth share 1 30 35 5
srr-queue bandwidth shape 10 0 0 0
queue-set 2
priority-queue out
no snmp trap link-status
mls qos trust dscp
auto qos trust
spanning-tree portfast edge
end

ALB-4136AFLDSWA#

------------------------------------------------------------------------------------

 

Switch version and IOS details are below.

 

ALB-4136AFLDSWA#SH VER | I Soft

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 15.2(4)E6, RELEASE SOFTWARE (fc4)
ALB-4136AFLDSWA#
ALB-4136AFLDSWA#SH VER | I .bin
System image file is "flash:c3750e-universalk9-mz.152-4.E6.bin"
ALB-4136AFLDSWA#

1 Reply 1

Any help??