Cisco Cert Metrics - Welcome kit in N/A statement

[Julio Padilla Cruz]

Hi everyone:

hope you are doing well. i passed the concentration exam to complete the CCNP Collaboration track on Saturday. i claimed the welcome kit but for some reason, in the complete area, its giving me a N/A. is this normal?

Processed	CCNP Collaboration	Certificate	N/A
Processed	Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation	Certificate	N/A

[vishalbhandari]

@Julio Padilla Cruz  

Sometimes, Cisco’s certification system takes a few days to update fully and reflect the status as "Complete." This delay can happen due to synchronization between different systems.

If it doesn’t update within a week, consider reaching out to Cisco’s Certification Support team for clarification. They can provide more details and resolve any discrepancies.