How to change the cco id?

[mzsugata1]

guys i have a cco id previously, but now I want to change my existing id name.. What will I do?

[Mark Malone · Accepted solution]

Email this team they will assist you

web-help@cisco.com.

[mzsugata1]

thanks mark.

[Megabyte2004]

web-help@cisco.com.
Remote Server returned '550 5.1.3 STOREDRV.Submit; invalid recipient address'

[joe]

Looks like you may have copied the period at the end of the email address. 

I just emailed them and it works. Pretty quick response.

[Megabyte2004]

ok. let me try again. Thank you.

[mlrtime]

Actually, they stopped doing CCOID changes. I just tried and they refused. I had to open the case anyway to have them remove the account completely.  Obviously, you can't use the same email for 2 accounts and I only have a single email address that I am using to register (I am am partner and need an email with my company domain).