01-14-2019 06:08 AM - edited 03-08-2019 05:29 PM
Hello togehter,
after 3 weeks the newest image 16.9.2 is running on our catalyst 3500 plattform is crashing very often with this:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed
In the bug database I could find this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj21692
but this match no my problem.
Have everyone the same problem. I recommanded a downgrade to 16.6.5.
Here are the last 3 Crashes:
3. Crash
========= Start of Crashinfo Collection (01:53:24 CET Wed Jan 9 2019)
==========
For image:
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Nov-18 18:24 by mcpre
Uptime = 02:28:47
========= Exception Tracebacks =================================================
Exception to IOS:
Frame pointer 0xFF884083C0, PC = 0xAABDBACB44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFE9C09000+38010 :AABA029000+3B83B46 :AABA029000+3B83750 :AABA029000+39419C8 :AABA029000+393F50C :AABA029000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFC7306000+2E6FC prelib:FFE9B84000+374C pthread:FFC6BB8000+B240 c:FFC70F4000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFC7306000+47DAC prelib:FFE9B84000+374C pthread:FFC6BB8000+B240 c:FFC70F4000+11C2BC
2. Crash:
========= Start of Crashinfo Collection (23:17:23 CET Tue Jan 8 2019)
==========
For image:
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Nov-18 18:24 by mcpre
Uptime = 00:03:28
========= Exception Tracebacks =================================================
Exception to IOS:
Frame pointer 0xFF95FDD3C0, PC = 0xAAB0946B44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFF77DE000+38010 :AAACDC3000+3B83B46 :AAACDC3000+3B83750 :AAACDC3000+39419C8 :AAACDC3000+393F50C :AAACDC3000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFD4EDB000+2E6FC prelib:FFF7759000+374C pthread:FFD478D000+B240 c:FFD4CC9000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFD4EDB000+47DAC prelib:FFF7759000+374C pthread:FFD478D000+B240 c:FFD4CC9000+11C2BC
1. Crash:
========= Start of Crashinfo Collection (23:06:30 CET Tue Jan 8 2019)
==========
For image:
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Nov-18 18:24 by mcpre
Uptime = 3w0d
Exception to IOS:
Frame pointer 0xFF8B2363C0, PC = 0xAABDFDDB44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFECA37000+38010 :AABA45A000+3B83B46 :AABA45A000+3B83750 :AABA45A000+39419C8 :AABA45A000+393F50C :AABA45A000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFCA134000+2E6FC prelib:FFEC9B2000+374C pthread:FFC99E6000+B240 c:FFC9F22000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFCA134000+47DAC prelib:FFEC9B2000+374C pthread:FFC99E6000+B240 c:FFC9F22000+11C2BC
thanks for you help
Michael
01-14-2019 06:11 AM
Sorry I mean Catalyst 3650
Best regards
Michael
04-26-2019 07:53 AM - edited 05-02-2019 12:09 PM
I have the same problem on my 9407 running IOS [Everest], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.6.4, RELEASE SOFTWARE (fc3)
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