Error reading from file

[AhmedAlshalawi]

HI

I'm attempting to install Cisco CLI Analyzer version 3.7.2 on a Windows 11 (x64) machine, but I'm encountering the following error during installation:

Error reading from file
C:\Users\Downloads\Cisco-CLI-Analyzer-3-7-2.x 64.msi
Verify that the file exists and that you can access it.

Has anyone else encountered this issue with CLI Analyzer 3.7.2?

Any known compatibility issues with Windows 11 or workarounds I should try?

[Jens Albrecht]

Hello @AhmedAlshalawi,

there is nothing special regarding this file and it just installs fine on Windows 11.

A few things to check in case of problems:

• Verify the checksum of the downloaded file vs. the value at Cisco's download site
  On Windows this can be done with the command 'certutil -hashfile <filename> SHA512'
• Try to install the file with administrator rights
  Right-click the MSI-file and select 'Run as administrator'
• Check whether Windows Security is blocking access to the file
  Right-click the MSI, select "Properties", and if there’s an “Unblock” checkbox at the bottom, check it and click Apply
• Some Antivirus software might block access
  Temporarily disable antivirus or whitelist the installer file and directory

HTH!

[Stefan Mihajlov]

@AhmedAlshalawi 

I looked into this one — the “error reading from file” with CLI Analyzer 3.7.2 on Windows 11 isn’t a real compatibility issue, it’s almost always a corrupted or incomplete MSI download. If you grab a fresh copy from Cisco Software Center and place it in a simple local path (like C:\Temp\), then run the install as Administrator, the problem usually goes away.

So from what I found, the fix is just re-download and install clean, not a Windows 11 limitation.

–––
Best regards,
Stefan Mihajlov

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