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sdl
Beginner
Beginner

Unable to submit event feedback

When attempting to submit feedback for an event it always fails with the generic error:
Unable to submit feedback. Please check your internet connection and try again.

Using Fiddler to intercept the network requests shows the HTTP POST to /ws/tracking/v1/feedback is failing with a 404 (Not Found) response. The response content also includes the message: Cannot POST /feedback.

Is anyone else seeing this? Potentially a problem on the backend that Cisco needs to investigate?

Using Cisco CLI Analyzer v3.6.6 x64 on Windows 10.

3 REPLIES 3
sdl
Beginner
Beginner

Is anyone from the Cisco CLI Analyzer team able to advise regarding this? The issue has been happening for at least several weeks.

Nicholas Oliver
Cisco Employee

When you are attempting to submit feedback are you logged in with your CCO account on the left hand side?  I have attempted multiple times and had no issue., butI am on a MAC with v3.6.6

@Nicholas Oliver: Sorry for the very delayed response. Yes, confirming I'm logged in, and scans against devices work fine. Only submission of feedback appears to be affected. I can send a Fiddler trace if that were helpful?