Solution

[ntt5039]

Hello, please someone help me, when I log in to Cisco Packet racer, next I select "Skill for all" as usual but I can't log in, it just shows the message Login is in Progress:..... however no window is shown and I can't log in, of course I tried some simple ways like uninstalling the application and reinstalling it or clearing the cache of the web browser but it still doesn't work, then I tried selecting "Network Academy" to see if I really have an error but it doesn't work at all, I just have a problem with the "Skill for all" mode, please someone show me how to solve it, I'm really tired of it

[Martin L]

 "Network Academy" and Skill for all have joined or merged now, so u should use Net academy login, I think that works. Have u tried ? Try just login to network academy website. Then PT. 

What is ur OS and have u updated recently? What is PT version? 

Regards, ML
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[ntt5039]

Hi, thanks for helping me
I tried the way you said, however it only stops at the NetACad homepage and I still can't interact with PT, if I turn it off the screen choosing between "Network Academy" and "Skill for All" is still there and there is still no sign that I have successfully logged in, when I turn off that login status, the error "Login failed:...." appears and then PT will automatically shut down as if I had never logged in to it. If you have any ideas, please let me know thank you very much
I am currently using Windows 11 OS and the PT I am using as far as I can find is the latest version 8.2.2