It is important to keep all responses to apply only to the CP-8831 conference phone, no others. I have come to find that even though the 8831 is specifically designed to be a conference phone, it only allows 1 external call at any given time to be part of the conference. My understanding is, the 8831 will place up to 6 external calls and hold them but only allows 1 of those 6 at any given time during the conference, all others are held on hold. It seems odd to me that a phone that is designed for "conference" lacks the ability to conference in only one call. Some responders have indicated that the system is not properly configured. I can make the first call it works fine. When I place the second call, the first call is put on hold and the second call is placed. After the second call has been placed and I try to conference in the first call, the respons I get on the display is "unable to set up conference". If the phone or the CUCM record is not configured correctly I am looking for a bone on how to do that. However, if this is merely not possible on this phone type I am looking for verification of that. Your thoughts are appreciated, Thank you!
