We switched from CUCM and now utilizing Webex calling. We have an issue with audio delays. When calling another person internally at the same site many times there may be a very short delay between answering the phone and being able to hear each other. The
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phone immediately shows as on call just missing the audio for half a second. Lots of "hello?" back and forth for a few seconds until both users can actually hear each other. Where it is very noticeable is if one party or the other is on a cell phone locally or remotely calling/answering utilizing the Webex app. This delay is sometimes 2 or 3 seconds. Call quality is fine it's just the delay. Cisco TAC was engaged and pointed to high jitter (50ish ms avg), so we rectified that, and the issue is still there. Going back to Webex Calling TAC to try and figure out what is still going on, but wondered if the community had any suggestions.
