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AnyConnect Secure Mobility Closes Pop Up VPN Window Causing Login Fail

Brendon64
Level 1
Level 1

Hi all. I've just changed to a new laptop (Surface Laptop Studio) which came with Windows 11 preinstalled. I'm trying to connect to my workplace's VPN with it but when I hit the connect button it starts the authentication process, then the window to login to the company pops up but only for a moment. It then automatically closes before anything loads. I then get the message "User credentials prompt cancelled."

Has anyone experienced this before or have any ideas about how to fix this?

Thanks for your time.

1 Reply 1

Magnus Roslund
Level 1
Level 1

An old topic, I know but very little info regarding this problem to be found around the web... I have the exact same problem, is there a solution to this?!