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09-12-2022 04:49 PM
Hello! I'm a newbie and having some issue to open Cisco Packet Tracer.
I'm using Macbook Pro 2019 with processor 2.3 GHz 8-Core Intel Core i9, and my macOS is Monterey 12.4.
I uninstalled and installed Cisco Packet Tracer 8.2 many time. But every time I open it, it shows me a problem report for Packet Tracer like this:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: PacketTracer [1038]
Path: /Applications/Cisco Packet Tracer 8.2.0/Cisco Packet Tracer 8.2.app/Contents/MacOS/PacketTracer
Identifier: com.netacad.PacketTracer8.2.0
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502
Date/Time: 2022-09-12 17:25:18.9074 -0400
OS Version: macOS 12.4 (21F79)
Report Version: 12
Bridge OS Version: 6.5 (19P5071)
Anonymous UUID: B5FDB4DA-2E2B-5C57-FEC0-452E149F17A6
Time Awake Since Boot: 1200 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: @executable_path/../Frameworks/libssl.1.1.dylib
Referenced from: /Applications/Cisco Packet Tracer 8.2.0/Cisco Packet Tracer 8.2.app/Contents/MacOS/PacketTracer
Reason: tried: '/Applications/Cisco Packet Tracer 8.2.0/Cisco Packet Tracer 8.2.app/Contents/MacOS/../Frameworks/libssl.1.1.dylib' (open() failed with errno=13), '/usr/lib/libssl.1.1.dylib' (no such file)
(terminated at launch; ignore backtrace)
Thread 0 Crashed:
0 dyld 0x113cf50be __abort_with_payload + 10
1 dyld 0x113d0b1d2 abort_with_payload_wrapper_internal + 80
2 dyld 0x113d0b204 abort_with_payload + 9
3 dyld 0x113cb976f dyld4::halt(char const*) + 375
4 dyld 0x113cb55a5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995
5 dyld 0x113cb44d4 start + 388
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7b4cbf5b8 rdx: 0x00007ff7b4cbfa20
rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7b4cbf600 rsp: 0x00007ff7b4cbf5b8
r8: 0x00007ff7b4cbf620 r9: 0x0000000000000000 r10: 0x00000000000000a4 r11: 0x0000000000000246
r12: 0x00000000000000a4 r13: 0x00007ff7b4cbfa20 r14: 0x0000000000000001 r15: 0x0000000000000006
rip: 0x0000000113cf50be rfl: 0x0000000000000246 cr2: 0x0000000113cbbe74
Logical CPU: 0
Error Code: 0x02000209
Trap Number: 133
Binary Images:
0x113caf000 - 0x113d1afff dyld (*) <b70ce1ec-b902-3852-8268-05de00bfa8d5> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=81.1M resident=0K(0%) swapped_out_or_unallocated=81.1M(100%)
Writable regions: Total=9444K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9444K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 12K 3
__DATA 1964K 3
__DATA_CONST 80K 1
__LINKEDIT 12.5M 4
__TEXT 68.7M 2
dyld private memory 1024K 1
=========== ======= =======
TOTAL 148.2M 16
-----------
Full Report
-----------
{"app_name":"PacketTracer","timestamp":"2022-09-12 17:25:18.00 -0400","app_version":"","slice_uuid":"25d0de0b-923d-3aae-8773-1310c2a51346","build_version":"","platform":1,"bundleID":"com.netacad.PacketTracer8.2.0","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.4 (21F79)","incident_id":"2241DAA0-D8EB-4B15-B658-6F703A93206A","name":"PacketTracer"}
{
"uptime" : 1200,
"procLaunch" : "2022-09-12 17:25:18.9001 -0400",
"procRole" : "Default",
"version" : 2,
"userID" : 502,
"deployVersion" : 210,
"modelCode" : "MacBookPro16,1",
"procStartAbsTime" : 1218881672139,
"coalitionID" : 1010,
"osVersion" : {
"train" : "macOS 12.4",
"build" : "21F79",
"releaseType" : "User"
},
"captureTime" : "2022-09-12 17:25:18.9074 -0400",
"incident" : "2241DAA0-D8EB-4B15-B658-6F703A93206A",
"bug_type" : "309",
"pid" : 1038,
"procExitAbsTime" : 1218888754404,
"cpuType" : "X86-64",
"procName" : "PacketTracer",
"procPath" : "\/Applications\/Cisco Packet Tracer 8.2.0\/Cisco Packet Tracer 8.2.app\/Contents\/MacOS\/PacketTracer",
"bundleInfo" : {"CFBundleIdentifier":"com.netacad.PacketTracer8.2.0"},
"storeInfo" : {"deviceIdentifierForVendor":"E23F3E74-5812-54D0-ADAC-69C86D9DDEFD","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.netacad.PacketTracer8.2.0",
"crashReporterKey" : "B5FDB4DA-2E2B-5C57-FEC0-452E149F17A6",
"bridgeVersion" : {"build":"19P5071","train":"6.5"},
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @executable_path\/..\/Frameworks\/libssl.1.1.dylib","Referenced from: \/Applications\/Cisco Packet Tracer 8.2.0\/Cisco Packet Tracer 8.2.app\/Contents\/MacOS\/PacketTracer","Reason: tried: '\/Applications\/Cisco Packet Tracer 8.2.0\/Cisco Packet Tracer 8.2.app\/Contents\/MacOS\/..\/Frameworks\/libssl.1.1.dylib' (open() failed with errno=13), '\/usr\/lib\/libssl.1.1.dylib' (no such file)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":59771,"threadState":{"r13":{"value":140701866916384},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701866915360},"cr2":{"value":4627086964},"rdx":{"value":140701866916384},"r10":{"value":164},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":4627321022,"matchesCrashFrame":1},"rbp":{"value":140701866915328},"rsp":{"value":140701866915256},"r12":{"value":164},"rcx":{"value":140701866915256},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":286910,"symbol":"__abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":377298,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":0},{"imageOffset":377348,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":42863,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":0},{"imageOffset":26021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3995,"imageIndex":0},{"imageOffset":21716,"symbol":"start","symbolLocation":388,"imageIndex":0}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 4627034112,
"size" : 442368,
"uuid" : "b70ce1ec-b902-3852-8268-05de00bfa8d5",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
}
],
"sharedCache" : {
"base" : 140703635128320,
"size" : 15220686848,
"uuid" : "398acfb4-57f6-31e0-bc82-e9959e5c92ce"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=81.1M resident=0K(0%) swapped_out_or_unallocated=81.1M(100%)\nWritable regions: Total=9444K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9444K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 12K 3 \n__DATA 1964K 3 \n__DATA_CONST 80K 1 \n__LINKEDIT 12.5M 4 \n__TEXT 68.7M 2 \ndyld private memory 1024K 1 \n=========== ======= ======= \nTOTAL 148.2M 16 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "61af99aeda72d16a4beb7756",
"factorPackIds" : {
},
"deploymentId" : 240000349
},
{
"rolloutId" : "607844aa04477260f58a8077",
"factorPackIds" : {
"SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a"
},
"deploymentId" : 240000066
}
],
"experiments" : [
]
}
}
Model: MacBookPro16,1, BootROM 1731.120.10.0.0 (iBridge: 19.16.15071.0.0,0), 8 processors, 8-Core Intel Core i9, 2.3 GHz, 64 GB, SMC
Graphics: Intel UHD Graphics 630, Intel UHD Graphics 630, Built-In
Graphics: AMD Radeon Pro 5500M, AMD Radeon Pro 5500M, PCIe, 8 GB
Display: Color LCD, 3072 x 1920 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/ChannelA-DIMM0, 32 GB, DDR4, 2667 MHz, Micron, MT40A4G8BAF-062E:B
Memory Module: BANK 2/ChannelB-DIMM0, 32 GB, DDR4, 2667 MHz, Micron, MT40A4G8BAF-062E:B
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 18:02:56 version 9.30.464.0.32.5.76 FWID 01-c081cfed
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: T2Bus
USB Device: composite_device
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5
Anyone had this issue? I'm sorry if someone asked it before ;))
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10-01-2022 11:14 AM
Hi , I encountered this issue as well. It said the the libraries cannot be loaded, so I executed below commands and the problem had been solved.
sudo chmod 777 /Applications/Cisco\ Packet\ Tracer\ 8.2.0/Cisco\ Packet\ Tracer\ 8.2.app/Contents/Frameworks/libssl.1.1.dylib
sudo chmod 777 /Applications/Cisco\ Packet\ Tracer\ 8.2.0/Cisco\ Packet\ Tracer\ 8.2.app/Contents/Frameworks/libcrypto.1.1.dylib
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10-01-2022 11:14 AM
Hi , I encountered this issue as well. It said the the libraries cannot be loaded, so I executed below commands and the problem had been solved.
sudo chmod 777 /Applications/Cisco\ Packet\ Tracer\ 8.2.0/Cisco\ Packet\ Tracer\ 8.2.app/Contents/Frameworks/libssl.1.1.dylib
sudo chmod 777 /Applications/Cisco\ Packet\ Tracer\ 8.2.0/Cisco\ Packet\ Tracer\ 8.2.app/Contents/Frameworks/libcrypto.1.1.dylib
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12-07-2022 01:36 PM - edited 03-07-2023 01:21 PM
.
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04-04-2024 05:08 AM
its Asking for password
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10-28-2022 02:14 PM
Thanks a lot! It really helps!
