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CISCO AMP client install issues

ScottMoir57426
Community Member

Just upgraded CISCO AMP client from version 6.2.3.10814 to version 6.3.5.11152. Have had reports during testing that some computers have had to reboot 3 times after the upgrade.

 

Know that we have skipped a few versions of the updates to CISCO AMP client, wondered if this might be causing the issue? Or indeed if there had been any other reports of upgrades causing a similar reboot issue. We are currently notifying the upgrade but not forcing a reboot as part of the deployment.

 

Any assistance would be greatly appreciated.

 

Regards

Scott Moir

1 Reply 1

mcapradeep2016
Community Member

Amp endpoint 8.1 new version is not installing and showing error old version uninstall.