Hi Cisco Dev,
Cisco CVP Version - 10.5
We are using a VXML Insert element in our CVP call flow but we are running into a issue and has not come across any solution so far. We have looked into Cisco Guidelines online and documentation but not much help so far. Please find below stack trace from the error log. Any help would be really appreciated. Thank you
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The element VXML_01 incorrectly returned a null exit state.
com.audium.server.AudiumException: The element VXML_01 incorrectly returned a null exit state.
at com.audium.server.controller.Controller.continueCall(Controller.java:3726)
at com.audium.server.controller.Controller.doPost(Controller.java:1192)
at com.audium.server.controller.Controller.doGet(Controller.java:545)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
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Activity Log :
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element,warning,A session has timed out after 5 minutes. This is most likely caused by a start of call class or action element at the top of the callflow not completing before the voice browser's fetch timeout occurred. To resolve it ensure this class executes in a timely manner or run it in the background. Session timeouts may also occur under high load or if there are issues with a load balancer or voice browser.
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Our VXML Script is pretty simple
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<?xml version="1.0"?>
<vxml version="1.0"
application="/CVP/Server?audium_vxmlroot=true&calling_into=AppName&namelist=element_log_var1">
<form id="audium_start_form">
<block>
<assign name="audium_vxmlLog" expr="''" />
<assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />
<goto next="#testStart" />
</block>
</form>
<form id="testStart">
<var name="element_log_var1" expr="'log me'"/>
<block>
<assign name="audium_exit_state" expr="'done'" />
<return namelist="audium_exit_state audium_vxmlLog audium_hotlink audium_hotevent audium_error audium_action element_log_var1" />
</block>
</form>
</vxml>
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