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CSPC Certificate Generation

liamnap
Level 1
Level 1

hi all,

I've been emailing Cisco like mad to get some help, I'm trying to set up CSPC, and I'm trying to generate the Service Certificate to import.

Per the guide: https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/Generating-CSPC-Certificates.pdf

When I browse to services.cisco.com and login I get the below message, and Cisco do not seem to be able to help me, they keep referring me back to myself "contact a Cisco partner". I don't see what should be blocking me at this moment in time from doing this very simple activity.

 

"You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access."

 

Can anyone help?

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