Installing the SSM (SSM_On-Prem_8-202006.iso) on VMWare. (Incidentally I had this exact same problem on VirtualBox).
Installed the SSM ISO successfully. The installer asks me for ip/mask/gate, what kind of security banner I wanted, etc, then it asks me for a password. The password has to follow a certain level of difficulty, which it only tells you PART of when it fails to accept what you meticulously typed twice.
Anyway, once you've figured out all the obscure password rules it wants and you come up with a password it deigns to accept, it then proceeds with the rest of the installation.
So. Now I have a SSM installed. I can SSH to it and get an login prompt. When I enter my username as admin and I type in the password I entered on the initial setup text screen (above) it lets me into a BASH shell prompt, USER LEVEL. No mention of what the root level password is or when - or IF - it will ever be used. "su" for superuser and entering the same password (as above) does not work even though under user level I am logged in as "admin". No documentation I've found talks about this ssh interface at all, if one exists. BUT IT LET ME LOG IN, so the password I created in the SSM setup screen MUST be OK right?
No matter. What i want is the web interface! Right? RIGHT!
So, I go to http://myipaddress:8443/admin
(YES, I tried both http and https, they both return the same apparently functional screen)
I am presented with a web GUI that contains three elements - a username field, a password field and a submit button. I type
in the username: admin
...then I type the password I entered at the beginning that ALREADY WORKED, MIND YOU, on the SSH interface. It says "The requested user is not found." I try again. It fails. I try again, cutting and pasting this long password directly from my password storage. I try the password I created again on the SSH session. It WORKS. It doesn't give me root authority (#) but it lets me log in with that password as "admin". I try it again on the HTTP interface (using Chrome, FireFox and Edge). ALL fail. ALL say "The requested user is not found."
I repeat the entire installation process from scratch using the ISO file (mentioned above) and specifying ip, gate, password, etc...
Same result.
Can someone please help me with what sort of strange thing I might be missing? Thanks in advance.
