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impossible to login into netacad - RESOLVED

SaraSirocchi83324
Level 1
Level 1

‎09-16-2019 07:58 AM - edited ‎09-17-2019 03:10 AM

hi all,

 

i have a problem with my cisco account. When i try to login into NetAcad, it shows that my account doesn't exist and so i'm not able to use packet tracer, but I can login on Cisco web site, so how it's possible?

 

Could you please check? 

thank you.

 

RESOLVED. THANKS!

34 people had this problem
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HeatherSchmidt7889
Level 1
Level 1

‎10-07-2019 09:35 AM

How was this issue resolved? Several of my students are experiencing this same issue after creating Cisco.com accounts in order to access Packet Tracer.

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