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IR829 - upgrade issue - Failed to install hypervisor image!

Learning101
Level 1
Level 1

Hi,

 

anybody had any issues regarding the upgrade of IR829.

 

bundle install flash:ir800-universalk9-bundle.SPA.158-3.M6.bin
 Installing bundle image: /ir800-universalk9-bundle.SPA.158-3.M6.bin.......................................................................................................................................................................
 
updating Hypervisor image... 
 Sending file modes: C0444 25177457 ir800-hv.srp.SPA.3.1.13


%Error copy from scp://*:*@127.1.3.1//vds_system/bundle/ir800-hv.srp.SPA.3.1.13 to bootstrap:ir800-hv.srp.SPA.3.1.13 

Make sure SSH source interface is not configured.
Failed to install hypervisor image!

Current version :  15.7(3)M4b

 

Upgrade version : 15.8.3M6 MD

 

There is a bug (CSCuz62775) reported but the solution does not work.

Does anybody have a workaround or a solution to the problem ?

4 Replies 4

Snotmann
Level 1
Level 1

I came from 15.7(3)M6 too and want to go to 159-3.M3 but no chance ... 20 routers without any problem but this one makes me crazy ... another cisco firmware nightmare ... no ssh loopback configured so far

Hi, 

The only way for me was to upgrade it on site with console cable.

workaround mentioned in bug worked for me.

Learning101
Level 1
Level 1

Conditions: This has been seen with the source interface set to a loopback interface. ip ssh source-interface loopback0

We did not have any loobpack interfaces configured on our devices, we even had a call with cisco TAC and they did not find any solution for our problems regarding the firmware upgrade. So we had to manually install firmware on all sites with usb key and console cable.