It is possible that your cco account does not have netacad privileges, and that your own cco account does not have netacad privileges. If you don't use a lot of guest login, you can wait a dozen seconds to get into the program
Or try to download version 8.2.0, version 8.2.0 support the use of skillsforall.com account login (domestic access is slow, can find a scientific way to access the Internet), you can avoid the netacad account problem, register the account can not select the current china, directly select a different region can be.
pt8.2 download address: https://skillsforall.com/resources/lab-downloads
![截屏2023-03-05 00.32.46.png 截屏2023-03-05 00.32.46.png](https://community.cisco.com/t5/image/serverpage/image-id/178076i048B6B0DDE01E04B/image-size/large?v=v2&px=999)