Prime Secondary HA key won't allow me to login

[pjdouglas42]

Hi,

I've just installed Prime Infrastructure 3.9 on our secondary appliance.

The appliance has been setup as secondary and is currently stand alone and not in a pair.

I have tried to login for the first time with the HA key so that I can install the upgrade file 3.9.1. For some reason prime says that the key is incorrect ?

I have reset the key twice via the CLI (ncs  ha authkey 'password') but still prime says it is incorrect.

Would appreciate some help as this is a new install and the ha key is definitely correct.

Many thanks

[Flavio Miranda]

Hi

"The appliance has been setup as secondary and is currently stand alone and not in a pair."

IF this Prime is stanalone, you should access it using root user and password. Why are using HA key?