Reset Cisco ISE GUI without rebooting the whole ise server

[Khaledt]

Greetings,

Can I restart Cisco ISE application 'GUI' without rebooting the whole ISE server and impacting any services? like dotx1 and other things that are dependent on ISE. 

I see some said 'application stop ise' and 'application start ise' will do that, but I thought that would reboot everything.

Thank you,

[bella964hadid]

Hello,

You're right to be cautious about using application stop ise and application start ise. Those commands do impact all ISE services, not just the GUI.

Unfortunately, there is no direct, supported command to restart only the Cisco ISE GUI without impacting other services like 802.1X authentication.

Here's a breakdown of why and what you can consider:

ISE Architecture:
Cisco ISE's GUI (the Administration Portal) is tightly integrated with its other core services. It's not a separate, isolated component.
Therefore, restarting the GUI typically requires restarting the underlying application services that support it.
application stop ise and application start ise commands stop and start all the services of ISE, which will impact all the services that are dependent on ISE, like 802.1x.

Best Regards

[Karsten Iwen]

The first question to ask is why you need to restart the GUI. I don't remember anymore the last time I had these problems in the GUI that I had to restart everything. Are you running a recent version of ISE? Have you installed a recent patch? Do you use one of the supported browsers? Generally, you should not have any problem here.

[Khaledt]

The GUI was coming up with a plain white screen, I haven't had issues with the GUI for the most part till this issue happened.

[bengreer469]

To reset the Cisco ISE GUI without rebooting the entire server, try restarting the ISE application services using the CLI:

1. SSH into your ISE server.

2. Run: application stop ise to stop services.

3. Then, restart with: application start ise.
   This should refresh the GUI without requiring a full reboot. Have you tried this method?

[klnnnnng]

You can restart the Application Server by "application stop ise" and "application start ise". The procedure is not affecting the PSN Node or 802.1x services. 

Run "show application status ise" to check if the STATE is running. 

Good luck!