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Smart Software Manager no accounts have been assigned

gyro885
Level 1
Level 1

Hi all,

I have now deployed Cisco SSM satellite into our estate, I can access the web interface and login as the default user. However I cannot figure out what needs to be done next?

Documentation from here isn't complete or could be out of date?

Once I've logged in I click 'Request Access to an Existing Account', no matter what account name I type into here the grammatically message appears:

No account Account does not exist

If I click to 'Request an Account' no email is sent, I've not configured SMTP details or allowed it access to the internet. Looking at the firewall it has never requested access, only via UDP 53 to unknown addresses and NTP to some external sources.

Can anyone offer any help at all?

Thanks!

1 Accepted Solution

Accepted Solutions

gyro885
Level 1
Level 1
Found out, need to go to https://ipaddress/admin to get all the configuration settings needed.

View solution in original post

1 Reply 1

gyro885
Level 1
Level 1
Found out, need to go to https://ipaddress/admin to get all the configuration settings needed.
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