Smart Software On-Prem Console - upgrade to 9-202504 failure

[hunnymonster]

Has anyone else attempted an upgrade from 9-202502 to 9-202504 yet? I've tried it 2 times so far - both fail at the final step (it seems the application doesn't complete its startup - at least according to the syslog). Thankfully rolling back to the snapshot I took at the start of the process worked 100%.

[ttsws]

Here, too ...

The log says:
Configuring Cerberus for runtime operations...
Relabeled /usr/bin/cerberus from unconfined_u:object_r:user_tmp_t:s0 to unconfined_u:object_r:bin_t:s0
Starting application...
Waiting for frontend...
Waiting for frontend...
Waiting for frontend...
... for one hour now.

After cerberus the sattelite script is started, then it is waiting for https://localhost:8443, but this never responds.

Did not dig deeper.

[OneAbakus]

Hi,

I had the same problem with the upgrade.

You can download a supplementary patch for 9-202504 to resolve the problem.

Best regards

[ttsws]

[Deca]

Still the problem here even with the new patch.
Revert back to 9-202502.

[OneAbakus]

The update process took at least 10 to 15 minutes after I installed the supplemantery patch, while the main update window continued to prompt the "waiting for frontend...." errors. There was no indication that the patch process is still in progress. 

I wanted to roll back to, when suddenly the "SSM Update completed!" message appeared

[hunnymonster]

Yep - new postfix patch. Obviously that wasn't there on 26 May...

[KoleSlaw19]

What are the suggestions if the "Waiting for frontend..." never stops? The supplement patch document states not to revert in the current state. I've applied the patch 30 to 40 minutes ago and the device is still in the same state. Hasn't finished the upgrade yet.

[KoleSlaw19]

I opened a TAC case. Not sure if the problem is that I'm running in STIG mode or what but hopefully we can find a solution.