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Trying to download anyconnect client, install failed

blosepo1
Level 1
Level 1

From a remote pc, I use https to access the ip of our VPN. When I do that, I log in and then get the page that has a link to download the anyconnect client. When I try and install it, i get install failed every single time.

I am using a windows 10 PC, 64 bit. The file that gets downloaded is anyconnect-win-arm64-4.10.05111-core-vpn-webdeploy-k9.msi

Is there a reason why this isnt installing correctly? Is arm64 the right format? What should I be installing if not?

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