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Webex Freezes

veravsimoes
Level 1
Level 1

Hello!

This started happening out of the blue. Every time I enter a meeting (I am not the host) my webex freezes and a few minutes later crashes. I have uninstalled and installed the Webex Meeting on my mac but it still keeps happening. I don't know what to do.

Please help! Thank you!

1 Reply 1

Sergio Quezada
Level 1
Level 1

Hello,

   Have you tried using the uninstaller for MAC (by Cisco)? you can find in Webex Help Center (link provided).

 

https://help.webex.com/en-us/WBX38280/How-Do-I-Uninstall-Webex-Software-on-a-Mac

 

Hope this helps,

Sergio Quezada