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7374
Views
13
Helpful
14
Replies

Can't view switches

Raphael_L
Meraki Community All-Star
Meraki Community All-Star

Hi ,

Currently on multiple Orgs I can't view any of my switches.

Multiple users, multiple PC , multiple browser. This isn't on our side.

Switching -> Switches -> Select a random switch : Blank page :

image.png

It comes and goes...


Haven't seen any outages yet.

Anyone yet ?

1 Accepted Solution

Accepted Solutions

giacomos
Cisco Employee
Cisco Employee

Just following up that we have now released the incident on status.meraki.net.

Please continue to keep an eye there for updates.

Thank you for your patience everyone!

[MODERATOR NOTE: This issue is still in progress. We have marked this reply as the "solution" to make it more visible.]

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!

View solution in original post

14 Replies 14

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

Have you asked to support?

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Raphael_L
Meraki Community All-Star
Meraki Community All-Star

Of course.

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

Ok, just to be sure.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

Were you using old or new version? I was using new and it looked fine. I switched to old which made the page blank like yours and now I can't get the list back...or any switch even by trying to get there other ways (org page, switchport list page, etc) 😱

Raphael_L
Meraki Community All-Star
Meraki Community All-Star

I'm currently using the new version. Spamming refresh will eventually get me the info.

Waiting on my case to know if the issue is known !

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

I find if I right click open in new tab on the switch list page it shows. But still then trying to drill into a single switch it's blank.

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

I see a handful of cases opened today so there's clearly an issue

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

Going sideways, there is also the Meraki status page that can be checked (although it did not show any issues ...).

https://status.meraki.net/

Yousif89
Community Member

I am having same issue, Meraki status page still not showing any report issue

mrsedam1
Community Member

I have the same trouble, using the new interface.

Aaron0x01
Community Member

I am having the same issue.

giacomos
Cisco Employee
Cisco Employee

Hey team,

Just a quick post on the fly, I can confirm we are seeing this and looking into it with our developers as a matter of priority.

If you are hitting this, please do raise a case with Support so we can keep track and keep you updated.

I'd expect something pop up in the status page soon!

Giac

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!

giacomos
Cisco Employee
Cisco Employee

Just following up that we have now released the incident on status.meraki.net.

Please continue to keep an eye there for updates.

Thank you for your patience everyone!

[MODERATOR NOTE: This issue is still in progress. We have marked this reply as the "solution" to make it more visible.]

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!

CMR
Meraki Community All-Star
Meraki Community All-Star

This was resolved 9 hours ago according to the status page.

If my answer solves your problem please click Accept as Solution so others can benefit from it.