cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
824
Views
0
Helpful
3
Replies

Dashboard issue after removing hardware

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

So last week I replaced a switch that was faulty. Yesterday I removed said switch from the network it was part of and now whenever I search for anything using the Network-wide > Clients page I get an error in the "connected to" column

It looks like every single client is showing this error even though I know for a fact the majority were not connected to this switch directly.

image.png

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
3 Replies 3

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

What have you got "Client Tracking" set to?

If it is set to "Unique client identifier", try changing it to "MAC Address", save (which will delete the client tracking database), then change it back.

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

The network does not have an MX it's already using MAC

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

Will it let you change to IP and then back to Mac?