Deleting Organization

[pujiharyono1]

Hello Everyone,

I am trying to delete an organization in Meraki. But I cannot do this. After entering my password and accepting a warning, I get the following error message: "Error! Failed with the following error(s): Cannot delete organization: it still has active trials"

Need advice.

thank you,

PH

[Shubh3738]

You will need to contact the Cisco Meraki Support Team for this error. Alternatively, you can raise a case with Cisco Meraki Support for further assistance.

[pujiharyono1]

Hi, thanks for ur advice, will raise a case to Meraki Support.

[tnco]

It is output that there is an active trial, but has the Free trial been returned?

https://documentation.meraki.com/Getting_Started_with_Meraki/Getting_Started_Resources/Meraki_Free_Trials#Viewing_and_Returning_a_Trial