Remove an Unclaim

[franknestler]

How can i remove and then unclaim one MG51E from an deactivated organisation?

[BlakeRichardson]

If no one has access to the old organisation you will need to reach out to support with proof of purchase.

[khalidbochajra]

Prerequisites:

• You have to be the organization administrator.
• Make sure the device is not connected to any network.

Steps to Follow:

• Navigate to Inventory and select the device.
• For Co-termination Licensing Click Unclaim.
• For Per-Device Licensing: Click Actions and then select Remove from Organization.

Remamber:

If you can't remove any device from an organization due to non-payment you must contact Meraki Support.

[franknestler]

it doesn't work, the organization is deactivated or disabled for non payment.

I can't uncliam, is not possible...

[khalidbochajra]

Then you should contact Meraki Support. Can I help you with that?