Serial number claim process

[mrflorida]

Wanted to clarify a technical detail of serial# claim process. When a device is installed and registered to a network is the serial number electronically registered into the Meraki cloud from the device? IE this is not just someone claiming a SN on a dashboard its actually exchanged from the device?

I know customers can claim device SN and not have device active. However this process locks the SN from being used in the Meraki cloud. What I am getting at if there is a protocol exchange with real SN between actual device and Meraki DB why not over-ride any other claim on that SN since it is the actual device registering on the owners network.

[Ryan_Miles]

The process is manual by either claiming the order number (which can contain serials and license keys) or just claiming the serial. There's no auto registration or anything else occuring.

[mrflorida]

Thats too bad if there was model/sn/mac info in the initial device registration it would fix all this business of someone claimed my SN or device. Perhaps a make my wish request.