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5
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Server Error when drilling down on a Switch

urestiraul
Community Member

Encountering following error when looking at switches on the Meraki Dashboard. Is this a known current problem?

Server error

The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.

The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted

8 Replies 8

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

No problems reported.

https://status.meraki.net/

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Yes, I checked the status page prior to posting. That's why I am questioning if it's only a problem for our organization since various engineers are receiving the same error.

Sheppy
Frequent Visitor
Frequent Visitor

We are receiving this message too. Only with switches. image.png

Sheppy
Frequent Visitor
Frequent Visitor

Contacted Support. They are aware of the issue. It seems to only affect switches assigned to templates.

Raphael_L
Meraki Community All-Star
Meraki Community All-Star

2 minutes ago :

Investigating - We are investigating an issue with the Meraki Dashboard that is impacting some users. Next update as soon as more information becomes available.
Apr 05, 2024 - 18:20 UTC

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

They updated it not long ago.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Yousif89
Community Member

I am having same issue 😥

urestiraul
Community Member

Dashboard view has improved. Meraki status page is still pending a resolution.