Wired Printers from Wireless Computers

[S_Burke]

Hello all,

I have two printers misbehaving in a new addition to our campus. The new addition has its own switch and the printers (both Lexmark M3150) are connected via wall jacks.

In the Meraki dashboard, the printers show up as connected and have IP addresses that are the same as what is displayed on the screen of the printers. However, I can't ping them from the Meraki dashboard - it times out every time.

I also can't traceroute or ping from my laptop.

Thoughts?

[S_Burke]

I'm trying to ping from the Meraki switch that the devices are wired to.

We currently have VLANs set up by building for the most part, as opposed to by device category or anything like that.

[Philip D'Ath]

Do you have any switch security features configured?

Do you have any MR firewall rules configures?

I presume you can ping other things in the same subnet that the printers are in?

[BlakeRichardson]

@S_Burke Are you able to describe the layout of your network.

[S_Burke]

@BlakeRichardson

Sure.

Each of the MS225s has MR42s attached to it. Some of them also connect to wall plates. The MS225 in the red zone, which is the addition, has both wall plates and MR42s attached to it.

[Gargalamas]

Charge the Port in your SW from open to Mac allow list.
In my case i had issues with a legacy printer and i had the exact same issue. changing the port access policy solved the issue for me.