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Beginner

Machine name instead of user name on WSA proxy.

Hi Everyone,

 

We have WSA(S680) 8.5.2-103 and its deployed in both explicit and transparent mode.We are using default setting for  authentication as below .The issue we are facing is that sometimes user gets blocked because it goes with machine name and instead username.Can anyone help me with this issue.

Credential Cache Options:
Surrogate Timeout: 3600 seconds
Client IP Idle Timeout: 3600 seconds
Cache Size: 15000 entries
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Cisco Employee

Please review this article to

Please review this article to see if this helps

http://www.cisco.com/c/en/us/support/docs/security/web-security-appliance/118423-technote-wsa-00.html