Moving standalone Connector for Cloud Web Security (formerly Scansafe)

[benjoeday]

Hi,

We have just installed a virtual environment of servers and talking to the engineer at support there is not a virtual environment connector that can be installed, so it has to be on a physical server.

The present physical server it is on is to be de-commissioned.  How do we move the connector without a disruption of service?

It it possible to have 2 connectors running side-by-side?

Also there is the idea of Continuation of service in that if the server with the connector on it does have a fault, then the other connector can take over.

Any thoughts from anyone about this. Copying the installation. It is as simple as copying the agent.properties file to the new install??

Many thanks,

Ben.

[Jennifer Halim]

Yes, you can have multiple Connectors running side by side. If you are running Connectors, I assume that you are using PAC file to redirect the web traffic to the Connector, right?

You would need to add the new Connector ip address/hostname to the PAC file.

For continuation of service, yes, the PAC file will be configured with those Connectors and browser will check the proxy ip address in order. If the first one in order is not responding, it will go down the list until it finds a responsive proxy.

Agent.properties is only the configuration file. You would need to install the Connector software first (using the Connector.exe file), then copy across the agent.properties file.

If in doubt, feel free to open a TAC case and an engineer can assist you with that.

Hope that helps.