The Technology Services Industry Association (TSIA)
![TSIA_StarAward_2011_sm.png](/legacyfs/online/legacy/2/6/9/108962-TSIA_StarAward_2011_sm.png)
Innovative Support
Presented to a company who has embraced innovation in people, process, and technology to increase agent productivity, service levels, and customer satisfaction, increase problem avoidance, and effectively handle more interactions using unassisted channels.