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Catalyst Center API responding 404 for onboarding (pnp) queries

ARCenBois
Level 1
Level 1

Hello,
Working with the Cisco Catalyst Center version 2.3.7.4-75326

When I try to call PnP API queries within the C Center web interface or from postman/scripts, I get unexpected results 404. Other APIs work well.

Example with "get devices lists":

ARCenBois_2-1712060491653.png

ARCenBois_3-1712060517293.png

ARCenBois_1-1712060431716.png

Error :

{
"servlet": "dispatcherServlet",
"message": "Not Found",
"url": "/api/pnp/v3/pnp-device",
"status": "404"
}

Do someone know about this ?

I can claim/see devices from the dashboard without any issues.

Thank you


Edit : disabling and re-enabling the API bundle does not change anything

4 Replies 4

Gabriel Zapodeanu
Cisco Employee
Cisco Employee

I have tested in my lab and I do not have this issue. Please work with TAC to troubleshoot.

GabrielZapodeanu_0-1712685346005.png

 

Hello, thak you for your answer.
How do you advice me to work with TAC ? Is there a file in the CCC device that could help me ?
Also it appears that the URL used by the CCC and the URL in the documentation are not the same : i found the working call on /api/v1/onboarding/pnp-device instead of /dna/intent/api/v1/onboarding/pnp-device.

Gabriel Zapodeanu
Cisco Employee
Cisco Employee

Open a TAC case and they will help you, providing the troubleshooting steps and what info they need from you. If you are not sure how, please reach out to your Cisco Account Manager, SE, or the Cisco Partner you work with.

 

MUP0
Level 1
Level 1

I have the same. I am on Version 2.3.7.5-75367 Catalyst Center on eSXI. @ARCenBois your Catalyst Center is on eSXI too, or AWS or a physical appliance? Did you get any workaround?

FYI, I have a case with TAC for this and for some other APIs related to SDA, but no solution/fix so far.