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ServiceNow JDBC data source connection: CMM Instance Namer

Good day,

I am trying to configure a data source to the Cisco Call Manager SQL Database from ServiceNow (Madrid P4a). I have managed to get the following information; hostname, database name, and a user account with password. But I need the following information; instance name and database port.

Any assistance would be greatly appreciated.

1 Reply 1

npetrele
Cisco Employee
Cisco Employee

Direct access to the Call Manager Informix database is not supported.  If you want to perform SQL queries or updates, I suggest that you use the AXL API, which has executeSQLQuery and executeSQLUpdate requests. You can use Java to do this, since you seem to be using Java (JDBC).