CX cloud" typically refers to cloud-based solutions focused on enhancing customer experience (CX). These platforms leverage cloud computing technology to provide businesses with tools and services aimed at improving interactions with their customers across various touchpoints. CX cloud solutions often include features such as customer relationship management (CRM), omnichannel communication, analytics, personalization, and automation. By utilizing the scalability and flexibility of the cloud, businesses can more effectively manage their customer relationships and deliver seamless experiences.
