Resolved! CX Cloud registration service level
Hi there, Is it possible for the customer to do the CX Cloud registration using contracts with service level "PSUP"? Best regards
Forum Posts
Dear Cisco Community, I am encountering an issue with the data collection and upload from my Cisco Platform Common Collector (CSPC) to CX Cloud. Following the announcement of the discontinuation of the SNTC Portal, we migrated to CX Cloud and added C...
Is there a guide on how to add a partner admin to CX? I swear each option sort of sends you in circles. It looks like you have to create a rule first, but then that requires a user group, but if you try to create a user group, you need a user to add ...
Logging in to CX cloud to see if a customer has CXL2 for Campus Network. But I can’t see that information under “Adoption Lifecycle”. Nor is it available through the “?” icon anymore. Is this a bug?
I can find a button to create the defined asset group. I can't find a button to remove the defined asset group. Please assist. Thanks.
Hello, Today i check on SNTC services.cisco.com and see announcement "Important Update: Smart Net Total Care Portal Migrates to Cisco CX Cloud". I try to "Activate CX Cloud" and got this error : Account Creation Not Allowed You do not have sufficient...
Hello everyone, good morning. I hope you’re all doing well. I’d like to check if there’s any issue with the CX collection related to the Firepower device, as it’s the only one that doesn’t appear in any of the collections.
https://developer.cisco.com/docs/support-apis/bug/#introduction Will this API be available in CX Cloud? I don't see any api documentation that indicates that it will. Will it be going away?
Any update on this? We were able to add 2 ranges and then just get repeated errors when attempting to add others.
Resolved! CX Cloud Registration Error
Hi there, Our customer is trying to register at http://cx.cisco.com/activate but he's facing the message: "Account Creation Not Allowed - You do not have sufficient access to create a CX Cloud account. If you are using a public email domain, try usin...
Now Available - CX Agent 3.1 Cisco is excited to announce the release of CX Agent 3.1, limited available starting September 04, 2025. This release is a major step forward in simplifying telemetry for Cisco Success Tracks, with a single, scalable setu...
Can ServiceNow be integrated with CX cloud through APIs? Where can I find details for that? We want to automate the process of opening tickets in ServiceNow for critical security advisories. Right now we just get an email after activating this option...
So, version 3.1 of the CX agent offers HashiCorp Vault, RADkit and Solarwinds integration. I was wondering if I understand the purpose of these integrations correctly: *HashiCorp: Management of credentials in seed files. *RADkit: Troubleshooting the ...
Resolved! Nexus telemetry in CX cloud
What is the best/recommended method to import telemetry data for Nexus switches (NXOS or ACI mode) to CX cloud? Is it directly in the CX agent or Nexus Dashboard or Intersight?
Resolved! CX cloud API vs Cisco Support API
Since Cisco is migrating SNTC to CX cloud I have a question. Will CX cloud include all that includes Cisco Support API? At the moment I don't see in CX API documentation https://developer.cisco.com/docs/cx-cloud/developer-support/ software suggestion...
