We are part of the User Experience Research team at Cisco. We are looking for customers who troubleshoot issues with their Cisco assets to learn more about what resources they access before they open a case with Cisco support. This is a unique chance...
We are part of the User Experience Research team at Cisco. We are looking for customers with hands-on experience with CX Cloud to complete a card sort study to provide feedback on the future of how information is organized and displayed in CX Cloud. ...
Was looking to setup Meraki dashboard as a source for input to CX Cloud. Is any one using this? How easy was it to set up? Any risks or important keys to success?
We are part of the User Experience Research team at Cisco. We are looking for customers with hands-on experience with CX Cloud to complete a card sort study to provide feedback on the future of how information is organized and displayed in CX Cloud. ...
Cisco PCCE, using Cisco Call Studio 11I need to play dynamic content to customer like "To book an appointment for today at 2PM, press 1, to book an appointment for tomorrow at 10AM, press 2" and like wise, where <today/tomorrow> will be passed as a v...
Cisco's Customer Experience (CX) Research is conducting in-person research at Cisco Live 2024 in Las Vegas (June 3-6) to enable you to extend your existing Cisco technologies and leverage customer experience data sources to build custom software serv...
Increasing the security posture in the Cisco Customer Experience (CX) Cloud, or any cloud-based platform, involves implementing a series of best practices that enhance the overall security and protect the data and services hosted within. Here are key...
Cisco CX Cloud is an integral part of Cisco's broader digital transformation services, designed to help organizations optimize their use of Cisco technologies and solutions. While Cisco CX Cloud itself is not a security product, it plays a crucial ro...
Cisco's Customer Experience (CX) Research is conducting in-person research at Cisco Live 2024 in Las Vegas (June 2-6) to enable you to extend your existing Cisco technologies and leverage customer experience data sources to build custom software serv...