We have an existing UCCX 11.6 HA environment and want to frontend it with Citrix Netscaler for Finesse desktop logins so that agents are automatically re-directed to the master UCCX/Finesse server.Does anyone have experience they would be willing to share... view more

I have some issue, I see the CCX log has show a lot error "FCRasServer 2109"I would like to know what happen this and how to troubleshooting.RegardsKittipoth.P

I am unable to login to my account from the NBR Player.It gets stuck on the validating account after I enter  the url and login id with password.It does not validate my account and download the additional tools.

A question came up during our call with customer where they asked if REM licenses enforced ?For example, if customer have 5 REM concurrent session licensee, does the software restricts the 6th call ?I checked resources like communities, ordering guide but... view more

Hi,I want to order "NXOS-AD-M4" which is Non-Cisco ONE Perpetual Tier-Based Licenses for NX-OS (Nexus9504). Any one face the same problem? thanksHenry