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Knowledge Base Articles

Time spent attending Teams Week sessions should be logged to the “Training Received” activity within your organization’s respective admin PID. Below is the list of Admin PID: 928965 CX Admin - Americas --> Americas region929085 CX Admin - APJC --> A...

bupadhya by Cisco Employee
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If your PID is currently managed on the Service Delivery Platform (SDP), you should only log billable hours within SDP. All other non-billable hours – for example Presales, Admin, or CAP – should continue to be entered here. Check out the FAQ’s on h...

bupadhya by Cisco Employee
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