DevNet General Discussions

We have a customer who have database dips setup between UCCX and SQL Server. Everthing is working fine but they are trying to run a query which has SUM and AS in the query. When I run the query, I see the correct results but when I try to set the fie...

Hi,I am writing a sample client application to receive events from Cisco phone. I want to know the device type(Hard phone or Soft phone) of that Cisco phone to enable some options in my UI. Could anyone please explain me about how to find the device ...

Does anyone have a good example on how to create a new WebEx account using a URL or other means?  I'm trying to automate account creation using System Center Orchestrator.  Thanks.

Hello,We are currently writing a small webpage application for our DMP 4310 (firmware 5.4.1(RB1)) and we want to add some user interaction capability through the DMP's remote control. Is there a javascript API for the DMP that will allow us to listen...

Hope you all will be fine. Currently I am working on playing active sessions that are currently continue. If we have a look on JSONresponse of active session, there we have a RTSP URL that will be used to stream this active session. But I am un-able ...

Hi All,I have a few questions related to RONA configuration settings.I have read few documents and i found the it should be configure at three places, one in CM then in CVP opsconsole then in Agent desk setting in ICM configuration manager.Currently ...

we are developing application using JTAPI API.Could you please tell me,how we can receive events using JTAPI. is there any sample application to receive events.Thanks in advance.

I have a client that is looking to send SMS messages to a Cisco 7925 Wireless IP phone.  Is anyone aware of a way to do this?  Thank you

Can you manage UCCX script during failover?We have 2 UCCX server  UCCX-A and UCCX-B each one is in a separate location, they are connected via MPLS/BGP when this link fails we cannot manage the script and our Call Center is wrecked because we cannot ...

I am trying to download the .ova file, the size is showing 2.4GB always. However Cisco said it would be more than 3 GB. I am confused.. !!!!

Hello Experts,Please I need help with the OnePK all in one VM, I just downloaded it and each time I try to import it to Oracle VirtualBox I get the attached error message.Thanks.

On Prime Infrastructure I can view each port and see each ports operational status. I was wondering what the call was to see this using the Prime Infrastructure API.Thanks,Nick

Hi there,I would like to use the onepk emulator but to not use the virtual appliance.That is, I would like to understand what the constituent parts are in order to make it run without needing to use the appliance.Any advice on that would be most appr...

Is there any way to verify with AXL SOAP if a phone/line is able to call to a number?I'm doing a portal web where the end users can configure their call forward all of their phones. When the user write a number, I would like verify if the CSS of CFA ...

Hi:I am trying to integrate CISCO jabber with salesforce using Open CTI, can someone please point me to the right direction to implement it.Regards,Arup