Developer General Documents

The customer is using UCCX 11.5. After the recent install of the Chrome 67 bug fix and ES3 we are experiencing an issue with a basic wallboard the customer uses. The customer has a number of permlinked reports, that are tiled using a simple p... view more

How do I configure the APIC-EM "identity-manager-pxgrid-service"

Created by Bransomar on 07-30-2018 02:47 PM

to subscribe to my ISE pxGrid deployment? I cannot find any documentation regarding this. Regards cjk

CUIC 11.5.1 - Call Type Abandon Report Detail

Created by annia.hailin on 07-24-2018 07:44 AM

HI Guys, How to retireve the details of the calls abandoned in the Call_Type_Interval. Call_Type_Interval contains summary of the call abandoned, need details(possible with disposition codes)

PCCE - CUIC 11.5.1 Report Customization

Created by annia.hailin on 07-24-2018 07:38 AM

Dear Guys, Wishing well. I have a requirement to develop a abandon report to show the details of the calls which got abandoned in network(i.e before transferring to any skill group). Cisco doc's says in TCD table, cal... view more

NSO devel-c no registration found for callpoint access/service_create of type=external

Created by michelbijnsdorp on 07-18-2018 06:22 AM

Hi Experts.I'm building an NSO 'access' service just like the one on youtube (Understand how to use Cisco NSO to build a service for a specific configuration - YouTube) with only difference that I'm using the python skeleton.every works fine until I... view more