cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
455
Views
2
Helpful
4
Replies

Active with error - NSO sandbox

gsswhm
Level 1
Level 1

Hi - I've got 'active with error' messages when trying to reserve a NSO sandbox today (twice) - can someone please help? I'm not receiving any email with connection details.

Many thanks in advance

4 Replies 4

This can happen if the sandbox is busy and there is a build error, normally waiting a day resolves 99% of the issues. I would suggest try and reserve one today and see if that comes up without errors. I have not seen any other community space messages with this sandbox having build issues, so could be one off.

Hope this helps.

Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io

agchudy
Cisco Employee
Cisco Employee

Hi, I am facing the same problem. Since yesterday every time I am trying to reserve NSO sandbox, setup finishes with fatal error and status changes to 'Active with Error'. I've tried many times yesterday and 3 times today. Can it be resolved in any way?

@agchudy suggest to start new thread and provide your sandbox id so the team can check this.

Hope this helps.

Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io

@bigevilbeard thanks for reply! It set up properly after few more times but if I have more problems in the future I will do as you recommended.