08-06-2018 09:11 PM - edited 06-04-2019 02:41 AM
Connecting to the Room Kit CE 9.3 Lab with AnyConnect 4.6.01098 and I'm able to connect to the lab but the credentials provided fail.
macOS 10.13.6
08-06-2018 09:19 PM
Hi Joakins,
I've tried with my Windows 7 laptop and the credential is working here. Could you please capture AnyConnect history for our analysis:
Thanks,
Bob
08-07-2018 05:45 AM
I did some additional troubleshooting and I was being redirected to a backup cluster. I switched off the guest wireless network I was using and the issue cleared.
7:35:04 AM Ready to connect.
7:35:33 AM Contacting devnetsandbox-emea-gwy.cisco.com:20171.
7:36:33 AM Connection attempt has failed.
7:36:33 AM Failed contacting devnetsandbox-emea-gwy.cisco.com. Trying backup rcdn-vpn-cluster.cisco.com
7:36:39 AM Posture Assessment: Required for access
7:36:39 AM Posture Assessment: Checking for updates...
7:36:39 AM Posture Assessment: Initiating...
7:36:40 AM Posture Assessment: Active
7:36:40 AM Posture Assessment: Initiating...
7:37:10 AM User credentials entered.
7:37:28 AM User credentials entered.
7:37:30 AM User credentials prompt cancelled.
08-07-2018 05:49 AM
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