AnyConnect Credentials Fail

[Jonakins]

Connecting to the Room Kit CE 9.3 Lab with AnyConnect 4.6.01098 and I'm able to connect to the lab but the credentials provided fail.

macOS 10.13.6

[zowu]

Hi Joakins,

I've tried with my Windows 7 laptop and the credential is working here. Could you please capture AnyConnect history for our analysis:

Thanks,

Bob

anyconnect

[Jonakins]

I did some additional troubleshooting and I was being redirected to a backup cluster.  I switched off the guest wireless network I was using and the issue cleared.  

7:35:04 AM    Ready to connect.

    7:35:33 AM    Contacting devnetsandbox-emea-gwy.cisco.com:20171.

    7:36:33 AM    Connection attempt has failed.

    7:36:33 AM    Failed contacting devnetsandbox-emea-gwy.cisco.com.  Trying backup rcdn-vpn-cluster.cisco.com

    7:36:39 AM    Posture Assessment: Required for access

    7:36:39 AM    Posture Assessment: Checking for updates...

    7:36:39 AM    Posture Assessment: Initiating...

    7:36:40 AM    Posture Assessment: Active

    7:36:40 AM    Posture Assessment: Initiating...

    7:37:10 AM    User credentials entered.

    7:37:28 AM    User credentials entered.

    7:37:30 AM    User credentials prompt cancelled.

[jokearns1]

Hi,

What Sandbox are you connecting to?

Joe